Never miss a call. Never hire another receptionist.
ExComS Phone Agent answers every inbound call to your business — 24/7, in a consistent professional voice. It qualifies callers, books appointments straight into your calendar, takes orders, handles routine enquiries, and escalates the complaints you actually need to know about.
Configurable to your business in minutes. Lives at the same per-minute cost whether it handles one call or fifty at once.
Three businesses already running it
A late-evening dinner enquiry comes in while the kitchen is busy. The Agent takes the booking, confirms covers, suggests a takeaway alternative if the table’s gone, captures dietary notes, and escalates allergy queries to the owner by SMS. Live with Caprinos.
A salon, clinic, or repair business gets called fifty times during a single hour and most go to voicemail. Many of those callers never call back. The Agent handles every one, books the slot, and the team only gets pinged when something falls outside the routine.
The phone keeps ringing after 5pm — quotes, bookings, emergency callouts, sales leads. Instead of paying an after-hours service or losing the lead, the Agent qualifies, captures, and routes whatever needs a human in the morning.
Three-step setup, then it just runs
Hours, services, prices, escalation rules.
Call script, calendar, SMS / email rules, recording.
Calls flow through the Agent. 24/7 or scheduled.
The headline numbers
~£6 saved per hour. 47% cheaper than a UK calling agent. Setup recovered in ~5 months at 4 hours of call time per day.
AI Phone Agent runs at £7/hour of live call time. A UK calling agent fully loaded is around £12.71/hour. ~£6 saved per hour — 47% reduction.
24/7/365, no holidays, no breaks. A human team works ~8 hours/day. Out-of-hours leads no longer slip through.
Unlimited concurrent calls at the same per-minute rate. A human team handling 50 simultaneous calls would need 50 staff.
Phone Agent vs. human calling agent
| Metric | Human calling agent | AI Phone Agent |
|---|---|---|
| Cost per hour | £12.71 | £7.00 |
| Cost per minute | £0.21 | £0.12 |
| Hours of availability | ~8 hrs / day | 24 / 7 / 365 |
| Concurrent calls | 1 at a time | Unlimited |
| Sick days / holidays / breaks | Standard | None |
| Onboarding & training | Weeks per agent | One-time setup |
| Script consistency | Varies | 100% consistent |
| Call recording & transcripts | Manual / extra cost | Automatic |
| Direct calendar booking | Manual entry | Built-in |
Projected monthly savings
| Daily call time | AI cost / month | Human cost / month | Monthly saving |
|---|---|---|---|
| 2 hours / day | £294 | £559 | £265 (47%) |
| 4 hours / day | £589 | £1,118 | £530 (47%) |
| 8 hours / day | £1,177 | £2,237 | £1,060 (47%) |
Assumes 22 working days per month. UK calling agent rate based on fully loaded employer cost.
£12.71
£7.00
Pilot-proven, UK infrastructure.
Common questions.
Will customers know they’re talking to an AI?
You decide. Some businesses introduce the Agent as “our virtual assistant”; others let it pass as a routine call answer. UK consent rules around call recording always apply.
What happens if a caller asks something the Agent can’t handle?
You set the escalation rules. The Agent can take a message and SMS the owner, transfer the live call to a designated number, or capture the enquiry for a callback in the morning.
Can it integrate with my booking system?
Direct calendar booking is built in for Google Calendar, Outlook, and most common booking platforms. Custom integrations on request.
What happens during high-volume hours?
The Agent handles unlimited concurrent calls at the same per-minute rate. No queueing, no busy tone.
What does setup actually involve?
A short consultation (30–60 min) on your business, call types, and escalation rules. We configure the Agent. You forward your number. Live within a few business days.
Is it on Microsoft Marketplace?
Listing in progress. Today: direct setup. We’ll add the marketplace link once the listing goes live.
Asset pack
Product deck, flyer, and 50-second explainer video.
See it in action
Three example calls — different industry, different intent, same Phone Agent. Each demo is a real recording with a real customer voice and the Agent handling the conversation end-to-end.
Ready for the phone to stop ringing into the void?
Tell us about your call types and escalation rules. We configure the Agent and you’re live within a few business days.
